Quick Start Guide
Starting an online store on one’s own can be the experience of a lifetime. We understand that it can be quite a handful familiarizing yourself with Shopify & Xstore as there are a lot to learn, especially if you has no background in information technology.
In light of this, we have prepared a starter pack full of useful information and guidelines including help pages, easy-to-access online documentation, pdf guide for offline access and video tutorials. You will also see the links to articles containing frequently encountered problems along with some tips to help make the learning process easier and more enjoyable for you.
Please never hestitate to use the live search function at the center top of the page, as most of the time the answers to your questions had been answered in one of our posts or videos. If you are unable to find an answer to your questions, please check our Before You Submit A Ticket page first before submitting a support ticket here or clicking
Support button in Arena Dashboard App you installed in your myShopify. After your submission, one of our customer support agent will personally assist you within 1 to 3 business days.
General And Important Information
Before diving deep into the nuts and bolts of starting an exciting online business, please take a look at the outline below to assist with your navigation and learning.
In this section, we will list the most essentials a new Shopify store owner needs to study to bring their store public smoothly. While you can always hire professional helps from us and the Shopify team, it is best to take matters to your own hands or at least know what should be done to ensure productivity and time-saving.
Some of the posts we included are warmly provided by Shopify and you may have come across them. Some are the results from thousands of feedbacks from our treasured customers that we think will be of great value to you.